How does IoT work?
In order to more easily visualize the functioning of the IoT, we need to go back to the origin of this concept. The term "Internet of Things" was coined in 1999 by Kevin Ashton, an executive at the multinational Procter & Gamble. Ashton had the idea to put an RFID tag on goods and have them communicate with a radio receiver on the shelf to track sales and inventory and signal when replenishment was necessary. He then realized that such data collection could be used to solve many other challenges and problems. Since then, billions of devices have been connected through other technologies and methods. Basically, they use integrated hardware and software to send and receive data over various communication protocols. The IT Support Engineer is responsible for taking offer application and technical support to the users. They have to respond and resolve the support requests and service tickets. These connected “things” can, for example, use our smartphones as a gateway to th...